Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Vale Community Hospital
Lister Road
Dursley
Gloucestershire
GL11 4BA
Tel: 0300 421 8494
08:00 – 19:30
Stroud General Hospital
Trinity Road
Stroud
Gloucestershire
GL5 2HY
Tel: 0300 421 8080
08:00 – 22:30
Cheltenham General Hospital
Sandford Road
Cheltenham
Gloucestershire
GL53 7AN
Tel: 0300 422 2222
24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

DoctorLink includes:

Call or get help now – NHS 111.

Call 111

Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as Asthma, COPD, Chest Infections, Coughs, Colds, Ear Infections, Baby Clinics, Skin Issues, Sore Throats and more.

Contact a Nurse

Book an appointment on the phone01453 810228
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01453 810228

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Gloucestershire Domestic Abuse Support Service

GDASS offers support to victims of domestic abuse throughout the county of Gloucestershire.

Telephone: 0845 602 9035

Website: www.gdass.org.uk

Gloucestershire Rape and Sexual Abuse Centre

GRASAC is an independent charity offering free, confidential support and information to women and girls affected by any form of sexual violence at any time in their lives.

Telephone: 01452 526770

Website: www.glosrasac.org

Stroud Women’s Refuge

Beresford Group (Stroud Women’s Refuge) are a local independent charity that provides Gloucestershire’s women refuge.

Telephone: 01453 764385

Website: www.stroudwomensrefuge.org

Bereavement

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. Support, advice and information is offered to children, young people and adults when someone dies and Cruse works to enhance society’s care of bereaved people.

Telephone: 01242 252518

Website: www.cruse.org.uk

Email: gloucestershire@cruse.org.uk

Carers

Gloucestershire Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Gloucestershire Carers Hub

Gloucestershire Carers Hub offers support for carers to help not only their physical and emotional well-being, but to help them to make informed decisions that have a positive, lasting influence on their lives.

Telephone: 0300 111 9000

Website: www.gloucestershirecarershub.co.uk

Email: carers@peopleplus.co.uk

Cross Roads Care

Cross Roads CAre support Carers in Gloucestershire by providing professional Carer Support Workers (CSWs) to take over their caring responsibility to enable the carer to have a well needed break.

Facebook: Crossroads-Care-Central-and-East-Gloucestershire

Telephone: 01452 302542

Website: www.crossroadscandeg.org.uk

Email: infoglos@crossroadscandeg.org.uk

Macmillan Cancer Support

Macmillan improves the lives of people affected by cancer locally.

Telephone: 0300 1000 200

Website: www.macmillan.org.uk

Email: nstrong@macmillan.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Bright Buttons Toddler Group

A friendly, welcoming and inclusive toddler group in a safe environment for parents and pre-school age children to enjoy, socialise and make new friends. 10:00- 12 noon (term time only).

Cost £2.50 per family.

Telephone: 01453 548530

Email: office@gl11.org.uk

Website and Location: www.glosfamiliesdirectory.org.uk

Home Start

Home-Start is a voluntary organisation offering support, friendship and practical help to families at home with children under school age.

Telephone: 01453 297470

Website: www.homestartsd.org

Email: enquirieshomestartsd@gmail.com

Gloucester Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Berkeley Walking Group

The Berkeley Walking Group meet every Tuesday at Berkeley Community Library, School Lane, GL13 9DQ.

Telephone: 01453 810520

Email: libraryhelpline@gloucestershire.gov.uk

Berkeley Gardening Club

A small friendly club with a varied programme, Berkeley Gardening Club meet on the third Wednesday of every month (except August) at 19:30 in Berkeley Books Library, School Lane, Berkeley, GL13 9DQ.

Telephone: 01453 810520

Email: libraryhelpline@gloucestershire.gov.uk

Coffee Mornings

Jenner Court hold a host of weekly social activities including Coffee Mornings, which are held at Jenner Court, Salter Street, GL13 9BT on Friday mornings.

Telephone: 01453 754062

Berkeley Computer Group

Adults are welcome to come to these informal sessions on Tuesday mornings and get basic help and support with their own computer.

The group meet every Tuesday at Berkeley Community Library, School Lane, GL13 9DQ.

Telephone: 01452 528491

Dursley and Cam Society

A local history society which began after an open invitation in 1981 to local residents for anyone interested in the possibility of forming “A Civic Society for Cam and Dursley”.

Website: www.yourcircle.org.uk 

Bright Buttons Toddler Group

A friendly, welcoming and inclusive toddler group in a safe environment for parents and pre-school age children to enjoy, socialise and make new friends. 10:00- 12 noon (term time only).

Cost £2.50 per family.

Telephone: 01453 548530

Email: office@gl11.org.uk

Website and Location: www.glosfamiliesdirectory.org.uk

Tabernacle - Community Based Drop In

Get help and advice about tenancy support, benefits,g etting back into education and/or training, dealing with debts, accessing community groups, staying independent and getting in touch with other agencies

Telephone: 01453 750480

Website and Location: www.glosfamiliesdirectory.org.uk

Depression, Anxiety and Stress

talk 2gether

Talk 2gether primarily offer cognitive behavioural therapy (CBT), which is a talking therapy that has been proven to be effective in managing anxiety and depression. CBT helps you manage your problems by helping you to make changes to the way you think and behave.

Telephone: 0800 073 2200

Website: www.talk2gether.nhs.uk

Email: 2gnft.talk2gether@nhs.net

Gloucestershire Counselling Service

GCS specialises in providing counselling and training counsellors to professional standards.

Telephone: 01453 766310

Website: www.gloscounselling.org.uk

Bipolar UK

Bipolar UK the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers.

Website: www.bipolaruk.org

Email: info@bipolarukgroup.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Disability

Stroud Drop In

The Drop In is a service for all adults with disabilities or illness who need some help or advice about day to day life. There is no charge for this service.

Telephone: 01453 757081

Website: www.yourcircle.org.uk

Email: dropin@gloucestershire.gov.uk

Location: Stroud Library, Lansdown, Stroud, GL5 1BB

Deaf Association

Gloucestershire Deaf Association (GDA) is the frontline organisation delivering specialist services and community activities for D/deaf and hard of hearing adults and children in Gloucestershire.

Telphone: 01452 372 999 or 07878 610860 (Minicom 01452 373600)

Website: www.gda.org.uk

Drugs and Alcohol

CGL Gloucestershire

CGL Gloucestershire is a free and confidential drug and alcohol service for adults (including offenders), families, carers and affected others.

Telephone: 01452 223014

Website: www.changegrowlive.org

Email: Gloucestershire.Info@cgl.org.uk

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Alzheimer Society

There are dementia services and support groups in your area. Find out what’s available where you are.

Telephone: 0330 333 0804

Website: www.alzheimers.org.uk

The Hollies Memory Cafe

For anyone with concerns about memory problems and dementia, together with their carers. This monthly memory café is for residents and their families, but also for anyone in the local community.

Location: Hollies Care Home, Drake Lane, Dursley

Telephone: 01453 541400

Website: www.carersgloucestershire.org.uk

Email: info@littlecombepark.com

Past Times Cafe

Come and chat over a cuppa or join in an activity.

Marybrook Medical Centre runs a Past Times café. The café runs every 2 weeks and is for anyone who wants to sit and have a chat with like-minded people, make friends or join in with activities.

If you know of anyone who would enjoy attending but is unable to get there due to transport problems please call the surgery and we will see if we can help.

Where: Marybrook Medical Centre, Berkeley GL13 9BL
When: Alternate Wednesday afternoons
Time: 14:00 – 16:00
Telephone: 01453 810228

Contact the Elderly

Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over who are dealing with loneliness and social isolation.

Telephone: 0800 716 543

Website: www.contact-the-elderly.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Local Support

Healthy Lifestyles Gloucester

Health is one of the most valuable things that we can have. Small changes to  lifestyles and to how we live can have a big impact on our health and wellbeing.
The Healthy Lifestyles team is on hand to help and support Gloucestershire residents.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Community Wellbeing Service

Community Wellbeing Service is a free and confidential service for anyone over the age of 16. The aim of the service is to connect you to local services, organisations and groups that can help you to improve your general wellbeing and meet your wider social needs.

Telephone: 0345 863 8323

Website: www.independencetrust.co.uk

Life Link

Lifelink is a 24-hour telecare alarm service providing you or your loved one with the ability to call for help 24 hours a day, 7 days a week. In times of emergency, help is just the push of a button away. You can call from anywhere in your home, even in your garden.

Telephone: 01452 833 133

Website: www.lifelink.uk.com

Information for district residents

Information for residents of Stroud district, from benefits and money advice to parking, streets and travel.

Website: www.stroud.gov.uk

CGL Gloucestershire

CGL Gloucestershire provide help and support to adults, children, young people and families. Our innovative and creative approach allows us to provide a broad range of safe, high quality health and social care services.

Telephone: 01452 223 014

Website: www.changegrowlive.org

Maternity

Gloucestershire Maternity Services

Gloucestershire maternity services provide care throughout pregnancy, labour and birth for more than 6000 women and their babies a year.

Website: www.gloshospitals.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Podiatry

Gloucestershire Care Services

The podiatry service provides high quality expert advice and specialist treatment for conditions affecting the lower limb and foot.

Telephone: 0300 421 8800

Website: www.glos-care.nhs.uk

Email: podiatry.appointments@glos-care.nhs.uk

Sexual Health

Hope House

Hope house provide sexual health services all over Gloucestershire.

Telephone: 0300 421 6500

Website: www.hopehouse.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Lifestyles Gloucestershire

Health is one of the most valuable things that we can have. Small changes to our lifestyles and to how we live can have a big impact on our health and wellbeing.
If you live in Gloucestershire, our Healthy Lifestyles team is on hand to help and support you.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Cam and Dursley Tennis Club

Cam and Dursley Tennis Club is situated behind Cam Recreational Ground, opposite Millikens, Cam Mills, off Everlands Road, Cam. Prospective new members are most welcome to attend a maximum of 5 sessions at £2 per session; this will be deducted from the membership

Website: www.camanddursleytennisclub.co.uk

Cam Cricket Club

Cam CC is a well established village club serving a population of about 15,000. They run five senior men’s teams and one senior women’s team.

Telephone: 01453 544332

Website: www.camcc.co.uk

Dursley Road Cycling Club

Dursley Road Club is based in the town of Dursley, which was home of the famous Dursley Pedersen Cycle company in the 1900’s. Dursley , Gloucestershire is on the edge of the cotswold escarpment and is halfway between Bristol and Gloucester.

Website: www.dursleyroadclub.org.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

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Local Pharmacies

Administration office

Administration office

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